This privacy policy explains how Terre Trails handles personal data when you use anchorgolddiary.wiki, make an inquiry, or request a guided architecture or photo walk. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may have rights to know what data we hold, correct inaccurate details, request deletion in appropriate cases, object to certain uses, or ask for restriction of processing. Some rights may not apply where we must keep information for legal, security, or operational reasons.
To protect your information, we may ask for enough detail to verify your identity and understand the scope of the request. Once verified, we will review the request and respond within the timeframe required by applicable law, or explain if we need more information or cannot act on part of the request.
We retain inquiry, booking, and technical records for the period needed to manage the request, provide the service, maintain security, and meet legal or accounting obligations where applicable. When data is no longer needed, it is deleted or anonymized in line with our retention practices and any applicable legal limits.
If we make material changes, we will update the policy text on the website and, where appropriate, use a reasonable notice method for affected users. The version in force is the one published at the time you review the site.
Privacy data overview
Depending on how you use the site, we may process your name, email address, phone number if you choose to provide it, inquiry message, tour date and group details, and any accessibility or dietary information you voluntarily share. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and functioning properly.
We receive personal data when you submit a contact or booking request, communicate by email or phone, or provide details through the website form. Technical data is collected automatically from your browser and device when you visit the site, and privacy preference information may be stored when you set cookie choices.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics or marketing cookies as active on this site, and any future change to cookie use should be reflected in this policy before it is relied on.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work correctly if essential cookies are disabled.
We use personal data to respond to contact and booking requests, confirm route details, manage private guided experiences, handle payment-related administration, support website security, and maintain technical delivery of the site. Where you provide accessibility or dietary information, we use it only to review whether a requested route or arrangement can be reasonably confirmed for the specific experience.
We may share data with service providers that support website delivery, security, or message handling, and with payment or banking services involved in processing a booking payment or bank transfer. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data if required to comply with legal obligations, lawful requests, or to protect our rights, users, or website security. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the activity involved, such as responding to a request, taking steps before a booking, meeting legal obligations, protecting the website, or relying on consent where that is the relevant basis. The exact basis depends on the type of data and the purpose for which it is used.
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to request portability in some circumstances. If processing is based on consent, you may withdraw it for future processing. We will assess each request against the applicable legal requirements and any retention or security obligations that apply.
